Contents

  1. Acceptance of Terms
  2. Description of Service
  3. Accounts & Eligibility
  4. Subscriptions & Payment
  5. Your Data & Privacy
  6. Acceptable Use
  7. Intellectual Property
  8. Availability & Uptime
  9. Termination
  10. Disclaimers & Limitation of Liability
  11. Governing Law
  12. Changes to These Terms
  13. Contact
Plain-language summary: You subscribe to use our church management software. You own your data. We keep it safe. Pay on time, use the service lawfully, and we'll keep it running for you. Violate these terms or stop paying and we may suspend your account.

1. Acceptance of Terms

By accessing or using Worship Works (the "Service"), you ("Customer", "you", or "your") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree to these Terms, do not use the Service.

2. Description of Service

Worship Works is a cloud-based church management and accounting platform designed for Canadian churches and non-profit organizations. Features include, but are not limited to:

We reserve the right to add, modify, or remove features at any time. We will provide reasonable notice for material changes.

3. Accounts & Eligibility

Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Eligibility

The Service is intended for use by registered churches, faith-based non-profits, and their authorized staff. You must be at least 18 years old and legally able to enter into a binding contract.

Multiple Users

Your subscription allows you to invite staff members as users. You are responsible for ensuring all users under your account comply with these Terms. You may assign roles (Admin, Accountant, Staff, etc.) to limit access appropriately.

Account Security

Notify us immediately at hello@worshipworks.ca if you suspect unauthorized access to your account. We are not liable for losses caused by unauthorized use of your credentials.

4. Subscriptions & Payment

Plans

Worship Works is offered on subscription plans (Starter, Growth, Unlimited) billed monthly or annually in Canadian dollars (CAD). Plan details and pricing are described at worshipworks.ca/#pricing.

Free Trial

New accounts receive a free trial period as indicated at sign-up. No credit card is required during the trial. At the end of the trial, the account will be restricted until a paid plan is selected.

Billing

Subscriptions are billed in advance on a recurring basis (monthly or annual). Payment is processed by Stripe, a PCI-DSS compliant payment processor. We do not store your card details.

Overdue Payments

If a payment fails, we will notify you and attempt to collect payment. If payment remains outstanding for 14 days, we may suspend access to the Service until the account is brought current.

Refunds

We do not offer refunds for partial months. If you cancel an annual subscription, you will retain access until the end of the billing period; no prorated refund will be issued. Exceptions may be made at our sole discretion for billing errors.

Price Changes

We will provide at least 30 days' written notice before increasing subscription prices. Continued use of the Service after the price change takes effect constitutes acceptance of the new price.

5. Your Data & Privacy

Data Ownership

You own your data. All member information, financial records, and church data you enter into Worship Works remain your property. We act as a data processor on your behalf.

Data Storage

Your data is stored on servers located in Canada or the United States (via our hosting provider Render Inc.). We implement industry-standard security measures including encryption in transit (TLS) and at rest.

Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Export

You may export your member data as CSV at any time from within the application. Upon request, we will provide a full export of your organization's data within 30 days.

Data Deletion

Upon account cancellation, your data will be retained for 90 days to allow for re-activation, then permanently deleted. You may request immediate deletion by contacting us.

6. Acceptable Use

You agree not to use the Service to:

Violation of this section may result in immediate account suspension without refund.

7. Intellectual Property

Our IP: The Worship Works platform, including its software, design, logos, and documentation, is owned by Merina Shop LTD and protected by Canadian and international intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Service during your active subscription.

Your content: You retain all intellectual property rights in any content you upload (logos, templates, documents). You grant us a limited license to store and process that content solely to provide the Service.

Feedback: If you provide feedback or suggestions about the Service, we may use that feedback without obligation to you.

8. Availability & Uptime

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to scheduled maintenance, upgrades, or circumstances outside our control.

We will make reasonable efforts to schedule maintenance during off-peak hours and notify customers in advance of planned downtime exceeding 30 minutes.

9. Termination

By You

You may cancel your subscription at any time through the Billing page in the application or by contacting us. Cancellation takes effect at the end of the current billing period.

By Us

We may suspend or terminate your account immediately if: you violate these Terms; payment remains overdue beyond 14 days; we are required to do so by law; or we determine at our sole discretion that continued use poses a risk to the platform or other customers.

Effect of Termination

Upon termination, your access to the Service will cease. Your data will be retained for 90 days after cancellation and then permanently deleted, unless you request earlier deletion.

10. Disclaimers & Limitation of Liability

Important: Worship Works is an administrative tool. It does not provide legal, tax, accounting, or financial advice. Tax receipt templates are provided for convenience only โ€” consult the Canada Revenue Agency (CRA) and a qualified accountant for compliance with charitable donation receipt requirements.

As-Is Service

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the maximum extent permitted by applicable law, Merina Shop LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Service. Our total aggregate liability to you for any claim arising from or related to these Terms or the Service shall not exceed the total fees paid by you to us in the 12 months preceding the claim.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute arising from these Terms shall be resolved through binding arbitration administered in Ontario, Canada, except that either party may seek injunctive relief in any court of competent jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. We will notify account administrators by email at least 14 days before material changes take effect. Your continued use of the Service after the effective date of updated Terms constitutes acceptance.

The current version of these Terms is always available at worshipworks.ca/terms.html.

13. Contact

Questions about these Terms? Contact us:

Merina Shop LTD โ€” Legal

Product: Worship Works

Email: hello@worshipworks.ca

Website: www.worshipworks.ca

Registered corporation in Canada. GST/HST registration on file.